Wondering whether 0808 numbers are free in the UK?
A lot of consumers and businesses frequently ask this question, and we are here to solve your doubts.
There are many telephone numbers available in the UK especially by organizations and businesses and many start with 08.
Although they are widely used; a lot of confusion surrounds whether 0808 numbers are free. Fortunately, 0808 numbers are free for callers from both landlines and mobiles.
If you want to make your business accessible and improve relationships, then obtaining 0808 business will be the right solution.
The numbers are effective and simple, and help businesses to grow. In this guide, we will cover everything that you need to know about the cost of calling 0808 numbers in the UK.
Table of Contents
What Are 0808 Numbers?
0808 numbers refer to non-geographic free calling numbers in the United Kingdom. You can call the numbers for free from your landline or mobile phone.
The numbers start with 0808 and are followed by 6 or 7 digits. Companies and business organisations can contact customers easily and for free to stay in touch with them.
Introduced in 1985, the 0808 number became one of the most prominent and popular phone numbers in a short time in the country.
0808 numbers are generally common sources of contact with large companies and business enterprises like government departments, utility companies and banking organisations.
Are 0808 Numbers Free?
Yes, calls made to 0808 numbers are completely free from both mobile phones and land phones in the United Kingdom. Contacting 0808 numbers is intended to be free of charge and pretty straightforward.
1. For Callers
Dialling the 0808 number from a UK mobile phone or land phone comes free of charge to the caller. This is because the numbers are categorized as free phone numbers.
2. For Businesses
Even though 0808 numbers come with no cost for callers, businesses that use the number have to face few charges. This is what businesses may expect:
Charges Per Minute: Even though callers are not charged for dialling 0808 numbers, businesses and companies may include a few costs for receiving incoming calls.
The call rate may vary however, it generally falls between 0P to 3P depending on your telecom provider. A few providers modify their rates based on an additional feature included in the plan, which is the volume of calls.
Monthly Cost: A few telecom providers charge a monthly fee from businesses for using the 0808 number and the fee may vary depending on the provider as well as the plan that you have selected.
Setup Costs: A few telecommunication providers need a time setup fee to activate the 0808 number. The fee may vary depending on the provider.
How Do 0808 Numbers Work?
0808 numbers provide a cost-free and convenient way for customers to stay in touch and connect with companies and businesses.
In the below section of the article, we have provided a brief introduction to how these numbers work.
- Customer calls 0808 number: Customers connect to the business private phone system by dialling the 08/08 number.
- Calls routed to the business: Once the customer dials the calls get routed to the company or business phone system.
- Businesses will pay for the call: Telecommunication providers will charge businesses for receiving the inbound calls in addition to call transcription services for recording the conversation
- No increasing cost for the customer: The customer need not have to bear calling calls for making calls since the receiver pays entirely for the call.
How to Get A 0808 Number For Your UK Business?
Obtaining a 0808 number for your UK business is pretty simple and easy. It includes a few steps such as the following:
- Hire a provider: The first step is to choose a provider that provides 0808 numbers and reliable services with the features you need like call recording or call forwarding.
- Register with the provider: The next step requires you to register with the telecommunication provider by sharing your business details. You have to decide how you want the number to function like forwarding to mobiles or land phones.
- Set up the features: Configure or set the features that you require like voicemail, call forwarding or IVR system to match the business requirements. You can customise the UK free phone number as required depending on your provider.
- Activate 0808 number: As soon as your 0808 number gets configured your telecommunication provider will activate it and it will be ready to use. Your business will receive inbound calls from customers completely free of charge.
- Promote your 0808 number: You need to add the 0808 number to your website and marketing materials. or business cards so that customers can easily contact you. You can also promote it on social media. platforms to boost customer calls.
Advantages of 0808 Numbers
Now that you know everything above 0808 numbers, let’s take a look at the benefits of obtaining 0808 numbers for UK businesses.
Free Calls
The primary benefit of obtaining 0808 numbers is that they are free to call from landlines and mobile phones. I
n other words, potential customers or callers can contact your business without paying anything from that pocket.
This is essential for helplines, charities, call centres, or customer service departments since everyone can get in touch with you irrespective of personal circumstances or phone contracts.
More Call Volumes
As you know making a call is free this will increase call volumes. More call volumes will bring more opportunities for businesses to get connected with potential customers and provide them necessary support.
Building Trust and Credibility
0808 numbers will make businesses customer-focused and trusted since they pay for the cost of the calls. This acts as evidence that they care for the accessibility of their services and want to establish good customer relationships.
Build a Professional Image
0808 numbers increase the professional image and repetition of a company. In this way, they reflect a strong focus on customer service and established values.
Frequently Asked Questions
Are 0808 Numbers Free From Mobiles?
0808 numbers are free from mobiles for the caller in the UK. The organisation or business that receives the call will cover the costs and make it a toll-free option for callers or customers.
Can I Use a 0808 Number Outside The UK?
No, you cannot dial the 0808 number from outside the UK for free. Dialling this number internationally may cost you international call charges depending on the telecommunication provider’s rates.
Conclusion
To sum up, 0808 numbers are a good way for businesses and companies to provide easy and free communication for customers in the United Kingdom.
They not only help in building trust and credibility in customer service but also create a professional image and strong reputation for the company.
Even though there are incoming call calls however the benefit offers better customer satisfaction and increased call volume so it makes it a reasonable investment for businesses.
There are plenty of benefits that come with obtaining a 0808 number as a business owner.
